© 2024 Interlochen
CLASSICAL IPR | 88.7 FM Interlochen | 94.7 FM Traverse City | 88.5 FM Mackinaw City IPR NEWS | 91.5 FM Traverse City | 90.1 FM Harbor Springs/Petoskey | 89.7 FM Manistee/Ludington
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Customer service in the age of social media

SEO
/
flickr
Credit SEO / flickr
/
flickr

More and more, consumers are realizing that social media is a much better way to get a company’s attention than getting lost in a voice mail jungle when you call some 1-800-phone line.

Michigan Radio’s social media producer Kimberly Springer joined us to talk about what companies and consumers are learning about using social media.

Our interview with Kimberly Springer.

Copyright 2021 Michigan Radio. To see more, visit Michigan Radio.

Read more about the Stateside.