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Essays by Karen Anderson: Reminder Calls

Illustration by Kacie Brown

My dentist’s office is diligent about reminding me of upcoming appointments. They call and they text—and if I don’t confirm, I will get a reminder of the reminder. My hairdresser, on the other hand, never needs to remind me of a haircut because I am eager to see her.

In fact, by the time I arrive at a haircut, I’ve already needed one for a week—not that anyone notices, including my husband. Still, I am very glad to be there, something I wouldn’t say about the dentist. Hence, the reminder calls.

Not only from dentists, but from doctors and all manner of health care professionals. And I wonder if the cost of the reminder messages exceeds the cost of missed appointments? I also wonder if hairdressers live longer than dentists, being appreciated so much?

While I was having a haircut in February, my hairdresser mentioned she was leaving on a trip to Florida. With your husband? I asked. No. With your girlfriends? No. Five of her clients who winter in Florida were paying her way for a week of haircuts. Think of that!

I understood completely. In researching a career, we don’t always ask about the appreciation factor, about reminder calls—but it might be worth considering...


Karen Anderson contributes "Essays by Karen Anderson" to Interlochen Public Radio.